Do
good
Do good
We are looking to integrate purpose into everything we do – and this includes generating value for our customers, broker partners and vendors.
ESG highlight
Sustainable Investment Policy
At Gore Mutual, we turn our profits toward a better tomorrow. Our Sustainable Investment Policy ensures that material ESG (environmental, social and governance) factors are considered in investment decisions made on our behalf.
Gore Mutual Broker and Customer Experience Program
At Gore Mutual, we are committed to providing exceptional experience for our customers and brokers that align with our
values and vision. The newly implemented Gore Mutual Broker and Customer Experience Program, a comprehensive and innovative system, enables us to measure and enhance our performance across the business.
Responsible Procurement
In 2023, our focus turned to evaluating our current strategic vendors against ESG criteria, in alignment with the new Category Management Process. We launched a pilot with a draft Vendor Code of Conduct that outlines key expectations of our vendors in the areas of environmental sustainability, human rights and labour practices, ethics, and governance.
More resilient underwriting
Underwriting is at the core of our business and how we can better prepare ourselves and protect our customers for the unexpected. We also know that there are opportunities to leverage our underwriting and core business to adapt to and mitigate the impacts of climate change.
See our latest updates on climate initiatives below
Case study
Response to BC Fires
Several wildfires wreaked havoc in Kelowna and the Shuswap areas of British Columbia, leading to evacuations and a state of emergency. Watch our video to see how we responded
Loss Prevention
Available through VIP Endorsement, after a loss that is not otherwise excluded, we will pay up to $2,500 for expenses incurred for the installation of an approved loss prevention device to protect the dwelling from the same loss occurring again
Mass evacuation
Weather-related natural disasters are becoming more frequent and arriving with greater force. To prepare for a mass evacuation as a direct result of a sudden or accidental event, we have increased the timeframe for living expenses incurred to 30 days from the date of the order of evacuation.
Go Green coverage
The Go Green coverage through the VIP Endorsement gives customers the option to replace items like flooring with certain qualifying products following a claim.1 We will pay up to an additional 2% of a single limit or an additional 10% of a single limit for condos when qualifying products have been used to repair or replace their lost or damaged dwelling, up to a maximum of $50,000.
1Any product meeting eco-labelling standards as defined by the International Organization for Standardization (ISO) and bearing a label from any certifying body whose certification mark complies with the ISO standards.
Download our Sustainability Report
Our Sustainability Report is now available to download. Check it out to see our GHG metrics, our community impact, and how we’re building toward a more sustainable, more equitable future.