When customers need us most: Responding to the Ottawa storms
August 06, 2026
Corporate
Following severe storms and flooding in Ottawa, Gore Mutual's claims teams quickly mobilized to support affected customers, providing responsive service and on-the-ground assistance when it mattered most.
When severe storms and flooding impacted the Ottawa region on June 30, Gore Mutual mobilized to support your clients. Within days, our field teams were on the ground, meeting with customers, assessing damage and helping families begin the recovery process.
During major weather events, customers rely on both their insurer and broker for guidance and reassurance. While brokers help customers navigate uncertainty, Gore's claims teams work to deliver responsive, consistent claims handling and the level of support needed throughout the recovery journey.
Through our catastrophe response teams, streamlined processes and trusted vendor network, we were able to respond quickly and help customers move forward. Many customers expressed appreciation for the professionalism, compassion and communication they received during a challenging time.
Events like the Ottawa storms underscore the importance of strong partnerships. When you place your clients with Gore, you can expect a team committed to helping customers recover and providing support when it matters most. Together, we help ensure customers feel supported throughout the claims and recovery journey.
What’s the latest?
Reminder: Ontario driver licensing update and guidance for international drivers
August 19, 2026
Before submitting applications for clients with international driving experience, take a moment to review Ontario's licensing changes and the resources available to support accurate data entry.
Upcoming client research activities
August 19, 2026
As we move through the Gore Mutual to Beneva transition, select clients may be invited to participate in surveys, interviews, focus groups, or other research activities. Conducted by Level5 Strategy on our behalf, these initiatives help us gather feedback and improve the products, services, and experiences we provide.