July 24, 2025
We’re proud to share how we’re putting purpose into action—supporting brokers, strengthening communities, and building a more resilient mutual.
Commercial Lines, Personal Lines
July 24, 2025
As Canada faces one of its most severe wildfire seasons, Gore’s Vice President, Claims Operations, APD & Property, Mikael Honore, shares timely insights on how Gore Mutual is stepping up to protect communities. Read how we're combining compassion, innovation, and action to make a difference.
July 24, 2025
Our transition to Guidewire Cloud was successfully completed on July 14. Thank you for your continued partnership.
July 24, 2025
Gore is updating the Personal Auto rating territories as part of the Financial Services Regulatory Authority of Ontario (FSRA) Territories Test and Learn Environment. These enhancements support a more sophisticated, market-aligned pricing framework that more accurately reflects today’s driving patterns.
July 24, 2025
Gore is updating eligibility rules for rented dwellings and certain plumbing materials. Here’s what you need to know.
July 24, 2025
Refresh your knowledge of Gore’s Personal Lines products and Guidewire with our upcoming live virtual training sessions.
June 13, 2025
Discover new quoting opportunities through enhancements to our personal property pricing, aimed at providing more value in key BC segments.
July 24, 2025
Take a closer look at one of our Commercial Lines segments this month. This quick-reference guide outlines the types of businesses we’re looking for, key underwriting considerations, and a real-world example of a successful account we wrote.
June 13, 2025
Thanks to incredible demand, all free Tag installation slots have been filled! But there's still great news—your clients can secure a $100 subsidy for approved aftermarket tracking devices to help protect their vehicles. Don't miss out on this valuable offer!
April 23, 2025
Gore Mutual is extending our offer for free Tag installation for IRCA vehicles!
April 14, 2025
As catastrophic events like flooding, wildfires, and earthquakes occur more frequently, familiarize yourself with your broker binding authority in these cases.
June 17, 2025
Complete the survey by June 30 and you’ll be entered into a draw to win one of five $500 Amazon gift cards.
May 22, 2025
Gore Mutual has implemented temporary measures in place to minimize service disruptions to your customers’ service.
May 19, 2025
Starting June 1, 2025, overdue 2025 balances may be sent to collections as we return to our standard process.
April 22, 2025
We are aware of ongoing eDocs failures due to a known bug. Rest assured our team is working on a solution, to be implemented by this summer.
Experiencing technical or system issues? Find out our latest updates and the progress we've made via the table below.
| Issue | Current status |
|---|---|
| Broker statements on GoBroker not available | Resolved – September statements are now available |
| Loss Descriptions that are longer than 60 characters are causing downloads to fail | Resolved - Issue has been corrected and brokers will no longer be impacted by this issue. |
| Gore Mutual was unable to send daily customer auto records to IBC/GISA, resulting in some customers encountering difficulties renewing their license plates | Resolved – we are now able to share customer data with IBC and GISA and customers can now renew their license plates without challenges. |
| Downloads are not being re-triggered if they fail, resulting in brokers manually retriggering failed downloads in Guidewire or calling NUO | In progress – We’ve made improvements, with more work ongoing and you will see a reduction in occurrences. |
| eDocs are failing due to document generation failure | Identified – we are aware of this issue and will provide an update once available. |
| Downloads are not being received, resulting in manual retrieval from Guidewire policy system | In progress – we’ve made improvements but you may experience intermittent issues with downloads. |
Issue: Broker statements on GoBroker not available
Current status: Resolved – September statements are now available
Issue: Loss Descriptions that are longer than 60 characters are causing downloads to fail
Current status: Resolved - Issue has been corrected and brokers will no longer be impacted by this issue.
Issue: Gore Mutual was unable to send daily customer auto records to IBC/GISA, resulting in some customers encountering difficulties renewing their license plates
Current status: Resolved – we are now able to share customer data with IBC and GISA and customers can now renew their license plates without challenges.
Issue: Downloads are not being re-triggered if they fail, resulting in brokers manually retriggering failed downloads in Guidewire or calling NUO
Current status: In progress – We’ve made improvements, with more work ongoing and you will see a reduction in occurrences.
Issue: eDocs are failing due to document generation failure
Current status: Identified – we are aware of this issue and will provide an update once available.
Issue: Downloads are not being received, resulting in manual retrieval from Guidewire policy system
Current status: In progress – we’ve made improvements but you may experience intermittent issues with downloads.
