May 20, 2025
Unlock new quoting opportunities with targeted enhancements to our personal property pricing — designed to deliver more competitive rates and added value across key Ontario markets.
May 20, 2025
Sign up for DASH sponsorship by June 30 to enjoy the new standard in auto insurance reporting. Already sponsored by Gore? Start using DASH today to experience more efficient and streamlined reporting.
May 19, 2025
Starting June 1, 2025, overdue 2025 balances may be sent to collections as we return to our standard process.
May 16, 2025
As part of our commitment to adapt to market trends, we’re updating our rating of Ontario Personal Private Vehicles (PPV) policies. These changes will help us better reflect current market conditions and continue delivering strong value to our partners and customers.
April 14, 2025
As catastrophic events like flooding, wildfires, and earthquakes occur more frequently, familiarize yourself with your broker binding authority in these cases.
April 14, 2025
Ontario is making Accident Benefits more flexible. Tell us how we can help you inform your customers.
April 11, 2025
We listened to your feedback and are improving our geocoding process. Say goodbye to geocode errors and hello to a more efficient and easier way to bind business with us.
April 23, 2025
Gore Mutual is extending our offer for free Tag installation for IRCA vehicles!
April 14, 2025
As catastrophic events like flooding, wildfires, and earthquakes occur more frequently, familiarize yourself with your broker binding authority in these cases.
April 14, 2025
Ontario is making Accident Benefits more flexible. Tell us how we can help you inform your customers.
March 03, 2025
Gore Mutual is introducing new eDocs standards, including liability certificates for auto policies. The implementation is designed to be seamless, but brokers are encouraged to verify that their systems recognize the updated codes after March 8.
April 22, 2025
We are aware of ongoing eDocs failures due to a known bug. Rest assured our team is working on a solution, to be implemented by this summer.
March 04, 2025
You can now streamline your personal property quoting process with Guidewire's print quote feature.
March 03, 2025
Discover how entering your broker code can enhance your communication with our Underwriting team and reduce wait times.
March 01, 2025
We're thrilled to share some of our recent commercial successes with you.
Experiencing technical or system issues? Find out our latest updates and the progress we've made via the table below.
| Issue | Current status |
|---|---|
| Broker statements on GoBroker not available | Resolved – September statements are now available |
| Loss Descriptions that are longer than 60 characters are causing downloads to fail | Resolved - Issue has been corrected and brokers will no longer be impacted by this issue. |
| Gore Mutual was unable to send daily customer auto records to IBC/GISA, resulting in some customers encountering difficulties renewing their license plates | Resolved – we are now able to share customer data with IBC and GISA and customers can now renew their license plates without challenges. |
| Downloads are not being re-triggered if they fail, resulting in brokers manually retriggering failed downloads in Guidewire or calling NUO | In progress – We’ve made improvements, with more work ongoing and you will see a reduction in occurrences. |
| eDocs are failing due to document generation failure | Identified – we are aware of this issue and will provide an update once available. |
| Downloads are not being received, resulting in manual retrieval from Guidewire policy system | In progress – we’ve made improvements but you may experience intermittent issues with downloads. |
Issue: Broker statements on GoBroker not available
Current status: Resolved – September statements are now available
Issue: Loss Descriptions that are longer than 60 characters are causing downloads to fail
Current status: Resolved - Issue has been corrected and brokers will no longer be impacted by this issue.
Issue: Gore Mutual was unable to send daily customer auto records to IBC/GISA, resulting in some customers encountering difficulties renewing their license plates
Current status: Resolved – we are now able to share customer data with IBC and GISA and customers can now renew their license plates without challenges.
Issue: Downloads are not being re-triggered if they fail, resulting in brokers manually retriggering failed downloads in Guidewire or calling NUO
Current status: In progress – We’ve made improvements, with more work ongoing and you will see a reduction in occurrences.
Issue: eDocs are failing due to document generation failure
Current status: Identified – we are aware of this issue and will provide an update once available.
Issue: Downloads are not being received, resulting in manual retrieval from Guidewire policy system
Current status: In progress – we’ve made improvements but you may experience intermittent issues with downloads.
