Billing

Guidewire collection notice

Corporate

May 19, 2025

Starting June 1, 2025, overdue 2025 balances may be sent to collections as we return to our standard process.

Clarification for brokers on member mailing

Corporate

November 15, 2024

On October 17, 2024, we informed you about a mailing sent to our mutual members from our independent registrar, Kingsdale Advisors.

Just launched: EasyGuide, a self-serve platform in Guidewire

Corporate

July 09, 2024

We’re excited to announce the launch of EasyGuide in Guidewire. This self-serve platform is embedded within the Guidewire policy system to provide step-by-step tutorials for many out-of-the-box processes for Personal Lines and IRCA. This will enable you to quickly access training materials and get help with Guidewire instructions immediately.

Impacts to our personal property renewals

Personal Lines

February 17, 2023

We've been made aware of an error in renewals released between February 11 to 15, 2023.