A deeper look: Retail

August 21, 2025
Commercial Lines

Gore is open to a wide range of retail operations—from beauty and apparel to food, electronics, and home goods. We look for clean, well-managed businesses with strong security and loss control. Read more about our appetite, underwriting tips, and how we support retail clients across Canada.

These businesses sell goods directly to consumers. Gore is looking for well-managed operations with strong track records. Ideal risks have modern security, strong loss control, and clean, customer-friendly environments.

Appetite at a glance

Business category  Examples 
Beauty & Health 
  • Drug Stores - Prescriptions and General Merchandise
  • Cosmetic & Beauty Supplies Store
  • Hair and Beauty Products Store 
Apparel  
  • Clothing Store 
  • Shoe Repair & Shine
  • Fabric
  • Optical
Electronics
  • Electronic Equipment
  • Drafting Instruments & Supplies Store
  • Cameras and Photography Supplies 
Food 
  • Bakeries 
  • Ice Cream Shops
  • Candy, Confectionery
  • Frozen Foods
  • Butcher Shops
  • Delicatessens and/or Café - Unlicensed
  • Beer & Wine Making Supplies  
Hobbies & Crafts 
  • Party Supply Store
  • Pet Shops and Grooming
  • Craft & Sewing Store - Including Classes
  • Musical Instruments Store
  • Hobby Shops 
Home Goods & Decor  
  • Paint and Wallpaper
  • Carpets & Other Flooring Coverings
  • Draperies, Curtains, Linen
  • Office Furniture
  • Furniture Stores
  • Pictures, Prints - Including Framing
  • China, Crockery, Glassware, Gift Store 

 

General underwriting considerations

Specialized coverage: Retail businesses rely on cash registers, refrigeration, and HVAC systems. If any of these break down, it can lead to lost sales, spoiled inventory, and costly repairs. Consider equipment breakdown coverage. Gore’s extended bundle also includes beneficial coverage for retail operations such as Deferred Payment Plan Stock.

Subject to terms and conditions, it covers stock sold on a conditional or installment basis. If insured damage occurs before full payment is received, the unpaid balance is covered (excludes purchaser default).

Client-specific exposures: Retail operations that directly import from outside North America may require additional review for the types of products imported. If there are sales outside of North America be sure to let us know, so we can review for acceptability.

Business interruption: Consider the type of retail operation, its reliance on foot traffic and supply chains, and the strength of its contingency planning.  How prepared are they to navigate unexpected challenges to maintain business continuity?

Geographic scope: Canadian businesses

Submission quality: Detailing operations, and an understanding of all products sold helps us deliver a faster, smoother response.

Premises condition and age: For businesses operating out of older buildings (40+ years), ensure that electrical, plumbing, heating, and roofing have been updated. 

Real-world example: Why we wrote this account

  • Client profile: Carpet & Flooring Store
  • Established: 1989 
  • Locations: 2  
  • Annual revenue: $5.5M 
  • Average Location Insured Value: $2.8M
  • Risk highlights:
    • Claims-free history and continuous coverage 
    • Buildings are older but fully updated (electrical, plumbing, HVAC, roof) 

Why it was a fit:

  • Transparent quoting process with the broker and solid industry experience  
  • No gaps in coverage or non-payments  
  • Low-risk retail environment allowed for competitive pricing 

What’s the latest?

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Broker Circle is going biweekly

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Starting this month, Broker Circle is going biweekly. We’ve refreshed the format to make updates easier to navigate and more effective—part of our ongoing commitment to transparency and stronger communication with our broker partners.