June 19 operations update: Community Day and service expectations
June 11, 2026
Corporate
June 19 is Community Day at Gore Mutual, with many employees volunteering in the community. While service will remain available, you may experience slightly longer wait times throughout the day.
Many Gore Mutual employees will be volunteering, with minimal impact to service.
On June 19, Gore Mutual will be observing Community Day, with many of our employees out of the office volunteering as part of our commitment to Insurance that does good. Our teams will remain fully operational to support brokers and customers, although you may notice slightly longer wait times at points throughout the day. We appreciate your understanding and continued partnership.
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National Day for Truth and Reconciliation – office closure notice
September 17, 2026
On September 30, we recognize the National Day for Truth and Reconciliation, honouring the children and survivors of residential schools, their families, and communities. As part of our commitment to learning, reflection, and reconciliation, all Gore Mutual offices will be closed on Wednesday, September 30, 2026.
Claim Opening and Closing Notices moving to eDocs
September 17, 2026
Claim Opening and Closing Notices are now available through eDocs, making it easier to receive claims information electronically. This enhancement is the first step in Gore Mutual’s ongoing efforts to simplify processes and improve the broker experience.