Impacts to our personal property renewals
February 17, 2023
Personal Lines
We've been made aware of an error in renewals released between February 11 to 15, 2023.
Recently, we’ve been made aware that personal property renewals converting from our legacy system released between February 11-15th, with an effective date range of April 13-15th, have been issued with the incorrect payment method.
Our team is working diligently to resolve this error and your customers will begin to receive corrected renewal documents within the next two weeks. No action is required on your part.
We appreciate your patience, if you have any further questions, please speak with your Broker Distribution representative.
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