banner

What To Do After An Automobile Accident

The Scene Assessment

  • Do not leave the scene of an accident
  • If safe to do so, move your vehicle out of the way, to the side of the road if possible. Be careful when exiting your vehicle so that you do not get hit.
  • You must call the police if:
    • The damages exceed $1,000
    • There are injuries
    • If you suspect the other drivers are guilty of a criminal offense (impaired driving)
    • If there is damage to any property (trees, shrubs, pole or other property on a highway)
  • If you are not sure of the extent of the damages, contact your local police for guidance

Injury Detail

  • If anyone is injured in the accident, check their welfare, and make them comfortable prior to emergency services arriving
  • Do not move anyone who is injured as this may aggravate their injuries

Information Gathering

  • Take notes at the scene that include details of the accident, identification of the vehicles involved and names, addresses, and phone numbers of all people involved (including passengers and witnesses)
  • Write down the insurance companies and policy numbers for all vehicles
  • Take the names and badge numbers of police and any other emergency personnel involved
  • If possible take photos of the damaged vehicles and of the scene (if safe to do so)
  • Do not discuss responsibility for the accident with anyone except the police

Towing Information

  • If your car is not drivable and a tow is required, it is YOUR choice as to who tows your car. It is suggested that you do not sign any document relating to repairs until a Gore Mutual representative has inspected your car. If you feel pressured, have your vehicle towed to a Collision Reporting Centre or your driveway until you can talk to your broker or Gore Mutual representative.

Reporting your claim

  • Contact your broker as soon as possible after the accident to report the claim. Your broker will forward your claim to Gore Mutual and it will be assigned to one of our claim representatives. If an emergency, contact our 24 hour claims line at 1-800-265-8600 to report your claim. A claims representative will provide the necessary assistance.

For more information, click one of the following links: